Содержание
Знаете ли вы, что существуют различные типы штор? Вы наверняка знаете о шторах с карнизом и без него, а как насчет тюлевых штор? Если вы еще не знакомы с термином «тюль«, не волнуйтесь — скоро вы поймете, почему этот вид занавесок такой потрясающий. Тюль-сетка — это легкая и воздушная ткань, имеющая кружевной вид. Она также бывает почти прозрачной (идеально подходит для ванных комнат!). Благодаря своей кружевной структуре, она станет отличным дополнением к любой комнате, где вы хотите придать ей элегантный и романтичный вид. В этой статье мы собрали все, что вам нужно знать о тюлевой сетке и о том, как использовать ее в вашем доме.
Что такое тюль?
Тюль — это ткань, которая изготавливается из шелка, хлопка или синтетических волокон. Она часто используется для свадебных украшений, платьев невест и в качестве штор. Это популярная ткань для штор, потому что она легкая, легко чистится и имеет полупрозрачное качество. Тюль используется в различных отраслях промышленности и приобрел популярность в проектах «Сделай сам». Это популярный материал для изготовления скатертей, пачек и штор.
Зачем использовать тюлевые занавески?
Теперь, когда вы знаете, что такое тюль, давайте поговорим о том, почему вы хотите добавить его в свой дом. Прежде всего, это очень универсальный и простой в использовании вид занавесок. Вы можете прикрепить его к штанге или позволить ему драпироваться вниз — все зависит от того, какого образа вы хотите добиться. Еще один плюс тюлевых занавесок в том, что они очень дешевы в изготовлении. Если вы умеете мастерить, вы даже можете сделать их сами. Но если вы не очень умеете делать, то тюлевые занавески можно купить в магазинах. Тюлевые занавески идеально подходят для украшения окна. Вы можете использовать их в особых случаях (свадьбы, праздники и т.д.) или даже каждый день, чтобы сделать вашу комнату более красивой и романтичной.
Где купить тюлевые занавески?
Если вы решили сшить тюлевые занавески самостоятельно, вы можете найти очень доступные ткани у таких онлайн-продавцов, как Amazon или eBay. Кроме того, вы можете посетить магазины тканей или ремесленных изделий, чтобы посмотреть, какие варианты есть в наличии. Также тюлевые занавески можно найти во многих интернет-магазинах. Вот несколько наших любимых: — H&M — В H&M вы найдете хороший выбор тюлевых занавесок различных стилей. У них широкий выбор цветов и узоров, а цены доступные. — Pottery Barn — Если вы ищете вариант более высокого класса, в магазине PB вы найдете множество стилей и цветов. Здесь также есть сезонные тюлевые занавески, которые идеально подходят для праздников. — Ikea — Если вы ищете очень доступный вариант, в Ikea есть большой выбор тюлевых занавесок. У них широкий выбор стилей и цветов, и вы даже можете приобрести их с затемняющей подкладкой!
Заключение
Тюлевые занавески — это очень стильный и элегантный вариант для окон и дверей. Их можно использовать практически для любого случая, и они могут как драпироваться, так и подвешиваться. Эти шторы — отличный способ добавить текстуру и дизайн в ваш дом, и они относительно недороги. Если вы хотите по-настоящему украсить свой дом, тюлевые занавески — отличный вариант.
Ответы на актуальные вопросы
Одним из преимуществ использования тюлевых занавесок является то, что они часто очень хрупкие и их легко сдуть или смахнуть. Это делает их идеальными для использования в помещениях, где нужна драпировка, но не хочется, чтобы она влияла на внешний вид комнаты.
Тюлевые занавески можно драпировать различными способами. Один из вариантов — повесить их прямо вниз на штангу. Другой вариант — задрапировать их на стул или перила. Их также можно использовать как часть оконной композиции.
Размеры тюлевой занавески обычно составляют 54 дюйма в ширину и 72 дюйма в длину. Однако размеры могут варьироваться в зависимости от стиля и ткани тюлевой занавески.
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Top 10 Customer Support Outsourcing Companies in 2023 | Helpware
Outsourcing customer support is a great way to provide affordable but reliable service to your clients.
Whether for voice or non-voice applications, there are plenty
of excellent customer support…
Written by Dana Mahoney
Sunday, Jan 22
Table of Contents
Outsourcing customer support is a great way to provide affordable but reliable service
to your clients. Whether for voice or non-voice applications,
there are plenty of excellent customer support outsourcing companies that fit every requirement.
But then again, why even think about outsourcing? Isn’t local talent
good enough to provide the service needed by a company’s
customers? Plus, wouldn’t it be a disservice to customers if a company
farms out its frontline operations to contractors?
What Is Customer Support Outsourcing?
By now, the best customer service companies should know the value of customer support
and why it’s an essential cog in an organization. Like sales and marketing, customer
service should already be in play during a company’s first day, as they are the group that comes into direct
contact with clients.
The main goal of customer support is to keep customers happy
by attending to their needs and responding to their questions.
However, it’s also a way to instill loyalty and generate
additional sales. To do so, an outsourcing company must
have its support team available whenever the customer needs it.
Outsourcing customer support allows companies to maintain an around-the-clock service
team managed by industry veterans and experts.
Advantages of Customer Support Outsourcing
Admittedly, not all company startups have leaders
who are experts in every facet of their operations.
Given their many responsibilities, many startup founders accept that they can’t do everything themselves.
Non-core competencies such as customer service can benefit from outsourcing.
Turning the service over to competent experts lets companies benefit from
a bigger source of talent from all over the world. At the same time,
companies that outsource customer support enjoy reduced payroll without sacrificing service quality.
Other benefits of outsourcing include:
More Opportunities to Grow the Business
By assigning customer support to expert outsourcing service
providers, leaders can instead turn to scaling the business.
Overseeing the day-to-day operations can already take much of management’s time, and customer support is equally demanding.
To help executives focus on the big picture, they’ll
need to partner with the best service companies that know what they’re doing.
Enhance Customer Experience
Given the opportunity to communicate and interact with
customer service, many customers will express their satisfaction in getting their voices heard.
If customer service companies and their team address customers’ issues in a satisfactory way, they’re more
than likely to remain customers.
A pleasant customer experience will almost always lead to longer retention and a significantly higher customer lifetime value (CLV).
This isn’t to say a stellar customer experience is only possible through outsourcing.
Rather, the chances of improving customer satisfaction come with
a continuous and consistent level of service. Providing a highly specialized, dedicated team of professionals
from day one is a great way to achieve this quickly.
Top 10 Customer Support Outsourcing Companies
We’ve narrowed down the list of companies with great customer service to the
top 10 most prominent ones in 2022. We’ll also provide a brief description and highlight the main strong
points of each outsourcing company.
1. Helpware
Helpware started in 2015 with the initial goal of providing support to startup companies.
Over the years, the company has grown big and is confident enough to provide
both enterprise and small business customer service outsourcing solutions.
Providing back office, technical, and customer support, Helpware specializes in assisting
companies in various support areas. This includes Omnichannel Customer Support, Technical &
IT Support, Content Moderation, CX Consulting Services, Back
Office Support, Data Labeling, Digital Marketing Solutions, and Cyber
Security. The company provides only dedicated agents, in-house training,
and equipment to help its clients boost their productivity from day one.
Now it’s one of the top customer service companies in the US and European markets with numerous awards and positive reviews from satisfied
clients on Clutch and other reputable platforms.
Helpware’s people-focused culture seems very
attractive to businesses sharing the same philosophy.
Pros:
Shows outstanding flexibility when providing for clients’ specific needs.
This means its support can scale along with your company’s growth.
Offers turn-key solutions, so you don’t have to look for either option separately.
Helpware’s focused on developing its people and their skills and
it pays off handsomely, especially in customer support outsourcing contracts.
Some global brands are happy to have their customer support outsourced to Helpware.
2. Sykes
U.S.-based Sykes is one of the pioneers of the BPO industry.
Established in 1995, the company trailblazed its way to the top
and was one of the first BPOs to open multiple locations.
In 2021, the Sitel Group acquired Sykes to widen its reach
and increase its capacity.
Sykes is one of the top 10 service companies and leading service providers of demand generation and customer engagement services, with
clients included in the top 2000 companies worldwide.
At the core of Sykes’ business are its staple services:
outsourcing, customer experience, service to sales, digital transformation, and brand extension.
Pros:
Sykes maintains a pool of service agents from its clients’ home countries.
The company is well-versed in matters concerning data
privacy. Specifically, Sykes follows various privacy guidelines, including HIPAA
compliance and Payment Card Industry (PCI) data security certification.
3. Ascensos
Founded in 2013 in the UK, Ascensos is one of those outsourced customer service companies that wanted to change the
customer experience by applying a personal touch to customer care.
The company is now Europe’s number-one customer support outsourcing company, providing bespoke
customer experience solutions to clients around the world.
In addition, its contact center operation locations include the UK, Romania, Turkey, and
South Africa.
Pros:
Ascensos is more nearshore than an offshore support center, so location and
time zone differences aren’t as pronounced as operations in Asia and South
America.
Companies that outsource customer service to Ascensos
value the fact that it supports diversity and inclusivity among staff while focusing on promoting happiness as a key asset
among its workforce.
Although there aren’t any published pricing rates, instead, Ascensos will individually respond to requests
for quotes, the prices of this outsourcing customer service company are more than affordable.
4. Teleperformance
With more than 40 years of experience in the BPO industry, Teleperformance is an established
leader in solution design, business optimization strategies,
and front-office customer support. It also offers back-office services such as
finance and accounting, collections, and technical support.
Pros:
Teleperformance is a truly global service provider. It operates in 80 countries and employs more than 330,000 agents speaking over 265 languages and deservedly
belongs to a league of good customer service companies.
You won’t find it difficult to get support in the language and location you require.
Clients also appreciate the company’s expertise
in providing omnichannel solutions.
5. VXI
VXI Global Solutions is one of those outsourcing agencies that
offer customer care and customer experience (CX) solutions to some
of today’s major global brands. In addition, the
company offers contact center and BPO services, omnichannel and
multilingual support, software development, CX innovation, quality assurance (QA), and infrastructure outsourcing.
VXI employs more than 35,000 workers in 43 countries throughout North America, Asia, Europe,
and the Caribbean.
The company also prides itself on its ability to help clients resolve major CX
and employee experience (EX) pain points and take their customer service systems to the next level.
Like any modern BPO, VXI employs omnichannel support services to enhance
communication coverage for clients. Also, VXI provides additional
analytics and insights generation services so clients can learn as they go.
Pros:
High CX expertise leads to enhanced customer and employee experience.
VXI displays an uncanny ability to scale up or down to fit its client’s capabilities.
6. InfluX
In its quest to build the world’s first remote-only CX team, InfluX managed to recruit employees from more than 120 cities
worldwide. This strategy also lets them provide 24-hour customer support outsourcing solutions within the client’s
time zone. In addition, InfluX creates specialized customer experiences that reflect the client’s vision, voice, and values.
Pros:
Less dependence on automation and more on human interaction make for a better customer experience.
Having employees in every time zone solves the
common offshore problem of mismatched time schedules between clients and outsourcing companies.
Pay-as-go pricing may be attractive to some clients who prefer flexible packages.
7. Skycom
Skycom is also on the list of nearshore outsourcing
companies that specialize in multi-continent support services.
The company employs native English contact center agents with experience in multiple industries.
Skycom also offers a full range of services, including business process outsourcing, telemarketing and sales,
customer support, and healthcare. With more than 15 years
of experience, Skycom also employs over 2,000 workers assigned to 35 clients in five countries.
Pros:
Nearshore operations mean fewer problems dealing with
time zone and distance differences.
Skycom covers a wide range of industries, including healthcare, travel, utilities, IT, finance, retail, and telecommunications.
8. Integra
Integra’s differentiator is its focus on training its workforce in customer psychology.
This means company-provided support agents are more sensitive in detecting changes in the customer’s voice or tone.
As a result, they can respond to these changes to defuse
any tension and lead the customer into a more positive mindset.
Starting with four employees in 2004, Integra currently employs more than 1,400 workers stationed across four countries.
It handles customer service duties over the phone, email, live chat, or social media.
Pros:
Integra offers some of the most cost-effective solutions in the industry.
Sales psychology is also an incredible asset to have if
you work in a customer support outsourcing company.
9. Telus
Telus International is one of the world’s leading digital CX innovators.
In particular, it designs and produces next-generation digital solutions for brands all over the world.
This is one of the Canadian top IT outsourcing companies that provide IT
services and multilingual customer service to industries such as technology, media, communications,
eCommerce, financial technology, travel, hospitality, automotive, healthcare,
and games.
Pros:
Telus International is a premium multilingual contact
center. It is one of those IT support outsourcing companies that offer top-tier customer support services in various countries and more than 50 languages.
Telus is famous among IT services outsourcing companies for organizing an annual charitable initiative
called “Telus Days of Giving.” In particular, the company taps 225,
000 volunteers from its offices to complete various service
projects across its many host countries.
10. Arise
Arise is a 25-year-old United States-based company that specializes in providing support outsourcing services across the USA.
It employs more than 60,000 remote agents in the U.S., Canada, and
the United Kingdom. Unlike a traditional BPO, Arise utilizes a network of
service partners to provide the needed customer service experiences.
In addition, the Arise Platform helps companies lower expenses.
As a result, Arise clients report an average 25% reduction in contact center service total costs, which is why clients want to outsource customer service small business really needs.
Pros:
Arise deploys a tiered security approach in its communications with clients.
This ensures they preserve the confidentiality of documents
or files sent over. It also means Arise conforms to
widely accepted data privacy regulations such as HIPAA,
CCPA, and others.
Arise also focuses its employment on local talent, hiring residents of the U.S., UK, and Canada.
This means stable employment for the company and an easier method of hiring or replacing
staff members.
Choose the Best Outsourcing Companies That Fit Your Needs
Deciding which outsourcing providers to contact
for your customer support outsourcing needs?
Perform the necessary research before settling on your choice.
For instance, some customer service outsource companies on our list might command a pricing structure higher than what your budget holds.
In addition, consider your company’s specific requirements and areas for improvement.
Do you need a customer support team focused on CX? Or, do you prefer having sales psychology-trained outbound callers who can close deals?
Finally, does the appeal of higher-cost nearshoring resonate better than offshore talents a few time zones away?
No one-size-fits-all solution exists when it comes to customer support outsourcing.
However, if you want a highly flexible and secure customer service solution that utilizes modern technology throughout the various stages,
try the best companies for customer service. These largest outsourcing companies not
only supply the best talent, but also the best equipment and training to prepare them.
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top 10 call center outsourcing companies in 2023 if you re looking to improve customer experience or optimize your operations it s worth considering options beyond your own company today outsourcing customer
support to one of the top call center written by alexei piskunov wednesday apr 05 table of
contents if you re looking to improve customer experience or optimize your operations it s worth considering options beyond your own company
today outsourcing customer support to one of the top call center outsourcing companies
is definitely a smart business decision if you want to
avoid all trials and tribulations of running an in-house
call center this solution can be a budget-friendly way
to handle customer concerns while significantly improving the level of customer satisfaction let
s have a look at those bpo companies that take the top positions in the industry discuss what makes them stand out and
go through the main tips for choosing the right call center why outsourcing a call center creating a positive customer experience is the main priority for most companies with
so many competitors offering similar products and services in today s marketplace it can be challenging for any particular organization to
stand out and attract new customers additionally modern customers are ready to pay more if they
receive an outstanding experience offering excellent customer support services can give a
business an edge over competitors by boosting
customer retention and generating positive reviews ultimately driving
profits conversely a poor customer experience can lead to customer loss and
negative reviews which can harm a business choosing the best call centers
for your business guarantees increased customer satisfaction streamlined operations and enhanced growth making it a crucial factor in achieving success in today s competitive market us call center outsourcing companies top list 1 helpware helpware is a leading customer support provider with headquarters based in the usa with
call centers spread across four continents the core areas of expertise include a wide range of bpo services such as omnichannel
customer support technical support it support content moderation data annotation data entry helpdesk back-office support etc since helpware positions itself as a reliable outsourcing
partner for both startups and big enterprises there are companies of different sizes among the
clientele ranging from small firms to renowned brands at helpware people come
first and it pays off the needs of employees are the main priority and it shows in their work as they provide
exceptional service pros applying a customized approach to recruiting and training dedicated agents
offering exceptional expertise in all kinds of customer support tailoring packages to cater to the specific needs of different businesses 2 xact xact is a highly flexible
outsourced call center based in orlando florida catering to businesses of different sizes they specialize in providing technical support and customer support
services to businesses operating across diverse industries including property management e-commerce tourism healthcare hospitality
and fintech xact has partnered with nice incontact since 2005 leveraging their cloud-based contact center toolkit to ensure the utmost data security for their clients
pros providing a personalized 24 7 telephone answering
service ensuring service continuity through their fail-safe automatic
transfer switches ats which seamlessly switch
to an alternate power source during power outages 3 wing assistant the wing assistant is revolutionizing the process of recruiting remote workers
on a global scale this innovative outsourced call center provides a fully-managed virtual assistant experience that helps entrepreneurs and small and medium-sized businesses scale by delegating laborious
and time-consuming tasks to dedicated customer service professionals for a fixed monthly cost they offer outbound call center outsource solutions that are affordable and
enable businesses to level up and enhance their customer service and technical
support and boost their sales pros a dedicated client success
manager to assist you in achieving your unique business goals and overcoming challenges a
diverse range of managed outsourcing services including
back-office support and staffing solutions with great potential in addition to call centers 4 triniter triniter
is a renowned figure in the bpo industry
with a global presence spanning the united states the philippines and india this
american call center has established itself as the preferred outsourcing provider for inbound and outbound call center
solutions sought after by major corporations pros a decade-long track record of providing
customer support across more than 30 domains 24 7 customer support
with an impressive 98 9 positive feedback rate 5
tmp direct for over 34 years tmp has been providing bpo services advocating for
clients brands and ensuring excellence through its team with a global presence tmp direct manages connections and relationships across various industries they
offer custom end-to-end solutions including crm tools it infrastructure fulfillment and telecom platforms adapting to the
evolving cx landscape they handle various communication channels from
inbound and outbound calls and chats to social media and personalized correspondence pros providing an in-house it
development team that eliminates the need for multiple vendors 6 answerforce this
is proud of being on the list of five star
call centers providing a range of professional call and chat answering services virtual reception services appointment scheduling and more answerforce has experienced call center agents at its disposal that are available round-the-clock to
handle inbound and outbound calls and live
chat support and conduct customer surveys in a professional
manner this american call center works mainly with small and middle businesses
covering such industries as home service restoration plumbing and electrical pros offering customized solutions to meet the specific needs of clients within particular industries which allows answerforce to provide highly tailored
and effective services to their clients integrating with the client s workflow software
this enables businesses to manage their customer interactions efficiently without having to
switch between multiple platforms 7 fusion bpo services fusion bpo services group is a
company with huge experience more than 33 years in the industry and offers voice services and other solutions to more than 250
businesses worldwide however what makes this provider
stand out is its unique locations in addition to popular bpo destinations like the united states india and the philippines the company has offices
in pretty exotic countries like el salvador jamaica morocco and
colombia with 22 locations in 10 countries fusion is capable of delivering call
center services in over 40 languages pros by strategically locating its offices around the globe this company is able to offer 24 7 customer support across multiple time zones
making it easy for customers to get the help they need whenever they need it a diverse workforce and multilingual capabilities enable them to provide support in various languages
making their services accessible to a wide range of customers the outsourced customer service of this provider is reasonably priced that varies depending on the
expected amount of calls and service level you may require 8 supportyourapp
supportyourapp is an outsourced customer support company with
a multinational team that provides inbound and outbound services and back-office customer support
for innovative software and hardware companies they have
received numerous awards for providing exceptional customer experiences but their commitment to quality
and security is paramount supportyourapp is pci dss
compliant and adheres to the general data protection regulation gdpr pros
ensuring the highest data security standards and preventing
any data leaks they take great care in protecting sensitive
information and clients can trust that their data is safe streamlining the integration process with the help
of their dedicated integration department providing their clients with a crm solution that
integrates incoming calls chats and emails into one system and implementing ai solutions to the
chats which many small businesses find appealing 9 vcall global vcall global is a provider of innovative service solutions
to different businesses across various industries they offer
a range of services including customer service tech support back-office solutions interactive
voice response ivr services telecom billing solutions and
software development solutions using advanced technology and infrastructure they offer common services through multiple channels vcall
global is the preferred choice for businesses seeking a perfect blend of flexibility and quality in their services pros
adhering to turnaround times ensuring that clients receive their services in a timely and efficient manner empowering their
call centers with a robust cisco network which enables
vcall global to offer seamless uninterrupted service
to clients regardless of their location or the complexity of their needs providing enhanced security features that protect client data
and information ensuring that their privacy is always maintained 10 call masters bpo the company provides
inbound and outbound call center services as well as remote administrative solutions such as data entry appointment setting
reservation services etc their streamlined workflow and marketing
automation ensure that important phone calls are never missed with their expertise and dedication they
can help businesses resolve customer queries acquire leads and enhance administrative business processes too pros enabling businesses to easily scale
up or down based on demand and their remote employees to work in split shifts due to their cloud-based virtual call
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